Covid-19 precautions

In making arragements for Covid,  our aim is always to make sure you'll be safe, happy, and relaxed during your stay.  To see if the proof is in the pudding, do check out our 2020 customer reviews on on Facebook, Google, & UKcampsites.co.uk

 

The camping field is very spacious.  There is masses of room to walk around and to play safely away from others. The centre of the field is a big area with no tents on it. Pitches are at least 10m across - most quite a bit bigger - so social distancing is easy and natural.

 

We ask you to maintain 2 metres social distance please during your stay so that everyone can feel safe, comfortable, and protected - you, our family and all our guests.

Children under 15 must at all times be accompanied to the campsite facilities.

Alcohol gel hand sanitisers are provided on arrival, on the car park, before entering the facilities, and at the recycling bins. Please also bring your own for when you are out and about.

Reception arrangements are outdoor, under cover in front of our house.

  • There is a QR code for you to scan on arrival, which we encourage you to do.

  • To keep cash transactions to a minimum we ask you to pay for your stay online before you arrive. We don't have a card machine.

 

Toilets

Each of our toilets:-

  • is in a separate room with solid walls, accessed directly from the outdoors

  • each room is separately ventilated

  • each room has a toilet and a wash basin

  • automatic lighting (no switches to touch)

  • flush free toilet (no flusher to touch)

  • hygienic paper towel and toilet roll dispensers

  • liquid hand soap

  • is deep cleaned daily

  • is frequently cleaned and sanitised throughout the day

  • has cleaning spray for your use

  • If you have to wait (this is rare) you will be able to queue safely outdoors

Urinals

  • One person at a time please gents.

  • Facilities as above

 

Please do NOT bring your own toilet. We have nowhere for you to empty it.

No portable showers or toilets are permitted. Thank you.

Showers

A one way system is in operation between the entrance and the individual shower rooms. This is the only shared area on site. You will need to wear a mask on the way in please. Please remember to social distance at 2 metres.

Each shower:-

  • is in an individual bathroom (two are family size) with solid walls

  • is separately ventilated

  • comprises a shower, hand basin and seating

  • is deep cleaned daily

  • is is frequently cleaned and sanitised throughout the day

  • has cleaning spray for your use

 

The main washing up area is available to one 'bubble' at a time so you'll need to work around this at busy times or be prepared to wait. A second washing up area is available in the caravan. You will need to wear a mask please. Children won't be allowed to wash up unaccompanied (sorry mums and dads!). Washing up areas are deep cleaned daily and frequently sanitised during the day.

We normally have a comprehensive display of visitor information. We can't do that just now so we've added much more detailed local information, walks, and other useful links to our  Things to Do page. Our little booklet 'Nine Great Walks from Low Greenside' (£3) is still on sale at the campsite.

Hairdryers can't be used while Covid is with us but you'll still be able to  to charge phones etc. in the caravan.

Instead of our usual fridges and ice block freezer, we're filling plastic milk bottles with water and freezing them for you. In a cool box these actually work better than ice blocks. On return we wash and quarantine them before re-freezing. There is no charge.

We also have a limited number of ice blocks to lend out for a small deposit.

We normally manage to keep up with demand but if we should run out in really hot weather, big bags of ice are available from the Co-op in Kirkby Stephen and last very well.

Restrictions on group size:-

Any restrictions will be updated when we re-open in April 2021.

Looking after yourself and others

Please do not come if you have any Covid-19 symptoms or have been in contact with someone who has symptoms in the previous 14 days. Let us know as soon as possible if you need to cancel.

If you should get Covid-19 symptoms while here or within 14 days of leaving please let us know at once.

Wash your hands frequently with soap for 20 seconds and keep to 2m distancing.

Bring a hand sanitiser for while you are out and about.

Bring a mask - you will need this on your way to the shower and when washing up.

Bring your own first aid kit including paracetamol and a thermometer.

You may need cash for logs (£6), grills (£5 deposit) and walking leaflets (£3).

 

Everything else is normal! Just as relaxing as ever.

Feedback on our Covid precautions has been excellent but if you see anything that concerns you please tell us, preferably straight away and before you leave so that we can fully understand your concern.

We ask you kindly to avoid putting your suggestions into an online review. Without doubt the way we are working to ensure everyone's comfort and safety will continue to be tweaked and it would be unhelpful to have potentially outdated information posted online. Many thanks for your consideration.

We look forward to seeing you having a safe, relaxing, and happy time!

See visitor reviews on UKcampsites, Google and

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Low Greenside Farm, Greenside Lane, Ravenstonedale,

Kirkby Stephen, Cumbria, CA17 4LU, England,UK

Tel: 01539 623217