Covid-19 matters

In making arragements for Covid,  our aim has been to make sure you'll be safe, happy, and relaxed during your stay.  To see if the proof is in the pudding, do check out our 2020 customer reviews on on Facebook, Google, & UKcampsites.co.uk

 

The camping field is very spacious.  There is masses of room to walk around and to play safely away from others. The centre of the field is a big area with no tents on it. Pitches are at least 10m across - most quite a bit bigger - so social distancing is easy and natural.

 

We ask you to maintain 2 metres social distance please during your stay so that everyone can feel safe, comfortable, and protected - you, our family and all our guests.

Children under 15 must at all times be accompanied to the campsite facilities.

Alcohol gel hand sanitisers are provided on arrival, before entering the facilities, and at other strategic points. Please also bring your own for when you are out and about.

Reception arrangements are outdoor, at the front of our house.

  • There is a QR code for you to scan on arrival so you might want to download the NHS Covid-19 app before leaving home. If NHS Test and Trace ask for contact details of people who have stayed with us we will pass these on to them. You have the right to opt out of this but we encourage you to stay opted in, for the safety of everyone in your party and for the safety of others

  • To keep cash transactions to a minimum we ask you to pay for your camping online before you arrive. We don't have a card machine.

 

Toilets

Each of our toilet/washrooms:-

  • is in a separate individual room with solid walls, accessed directly from the outdoors

  • comprises a toilet and a wash basin

  • each room is separately ventilated

  • automatic lighting (no switches to touch)

  • flush free toilet (no flusher to touch)

  • hygienic paper towel and toilet roll dispensers

  • liquid hand soap

  • deep cleaned daily

  • frequently cleaned and sanitised throughout the day

  • has cleaning spray for your use

  • If you have to wait (this is rare) you will be able to queue safely outdoors

Urinals:-

  • One person at a time please gents.

  • Facilities as above

 

Please do NOT bring your own toilet. We have nowhere for you to empty it.

No portable showers or toilets are permitted. Thank you.

Showers

Each shower:-

  • is in an individual bathroom (two are family size) with solid walls

  • is separately ventilated

  • comprises a shower, hand basin and seating

  • deep cleaned daily

  • frequently cleaned and sanitised throughout the day

  • has cleaning spray for your use

  • A one way system is in operation between the entrance and the bathrooms. This is the only place on site where you are required to wear a mask. No other indoor areas have shared entrances.

  • Please remember to social distance at 2 metres.

 

The main washing up area is available to one 'bubble' at a time so you'll need to work around this at busy times or be prepared to wait. A second washing up area is available in the caravan. Children won't be allowed to wash up on their own (sorry mums and dads!). The washing up areas are deep cleaned daily and frequently sanitised during the day.

We normally have a comprehensive display of visitor information. We can't do that just now so we're continuing to add more information and useful links to our  Things to Do page, including links to local walks.

Our little booklet 'Nine Great Walks from Low Greenside' (£3) is on sale at the campsite.

Hairdryers can't be used while Covid is with us.

 

You'll still be able to  to charge phones etc.

Instead of our usual fridges and ice block freezer, we're saving plastic milk bottles, filling them with water and freezing them for you to use in your cool box. On return we wash and quarantine them before re-freezing. There is no charge.

We can't guarantee to keep up with demand in really hot weather but big bags of ice are also available from the Co-op in Kirkby Stephen and these last very well.

Looking after yourself and others

Please do not come if you have any Covid-19 symptoms.  Let us know as soon as possible if you need to cancel.

If you should get Covid-19 symptoms while here or within 14 days of leaving please let us know at once.

Wash your hands frequently with soap for 20 seconds and keep to 2m distancing.

Please bring a hand sanitiser for while you are out and about.

Please bring a mask - you will only need this at the campsite on your way to the shower.

Bring your own first aid kit including paracetamol and a thermometer.

You will need cash for logs (£6), grills (£5 deposit) and walking leaflets (£3).

 

Everything else is normal! Just as relaxing as ever.

Feedback on our Covid precautions has been excellent but if you see anything we could do better please tell us, preferably before you leave so that we can fully understand your suggestion.

We ask you kindly to avoid putting your suggestions into an online review. Without doubt the way we are working to ensure everyone's comfort and safety will continue to be tweaked and it would be unhelpful to have potentially outdated information posted online. Many thanks for your consideration.

We look forward to seeing you having a safe, relaxing, and happy time!

See visitor reviews on UKcampsites, Google and

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Low Greenside Farm, Greenside Lane, Ravenstonedale,

Kirkby Stephen, Cumbria, CA17 4LU, England,UK

Tel: 01539 623217